Solutions Guarantee

Our systems stand up. So do we.

We take the time to understand and execute your machine vision system goals with tailored solutions developed through extensive consultation with your teams. Visics has access to superior hardware and software components not available elsewhere, and our consultants know what questions to ask and how to answer them – enabling us to lead customers to the most effective solution for each of their applications.

Your satisfaction is top of mind for us. That’s why we offer our customers who take full advantage of our free consulting services the following options within 30 days of purchase:

  1. return any or all undamaged equipment for a full refund, or
  2. receive full credit toward an exchange of components that will better address your requirements as you develop a more complete understanding of the demands of your particular application.

Whether you may need to swap out a lens, a light, or an entire system, we’re behind you.